Exchange & Returns

Return Policies

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@thefabulous.store or Whatsapp. Please note that returns will need to be sent to the respective address, from where we have dispatched the orders.  

Core2digital Internet Solutions Pvt. Ltd
42 A, Ambrose Nagar,
Somanur Road, Karumathampatti,
Tamil Nadu - 641659

If your return is accepted,

We will schedule a reverse pickup for the order if the request was made within the first 3 days after the ordered delivered. 

After that within 4th to 7th day of the order delivered, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please share your Order ID as well in the email. 

For Prepaid Orders:

The full amount is refunded into your initial payment mode (bank account, credit card, etc.)

For Cash On Delivery:

A refund will be initiated to the bank account that is provided by you at the time of raising a return.

Exchange Policies

Free Exchanges

We accept exchanges free of cost. This means you won't be charged extra to exchange the product(s). It's on us! We want your experience to be hassle-free.

Other Conditions

• We can exchange the product for a different size or the correct product of the same value at no extra charge and will arrange for the reverse pickup.
• If the new exchange product is of higher value, you will need to pay the difference online.
• In exceptional cases where a return is accepted without a delivery issue or incorrect order, Rs 100 will be deducted from the refund to cover reverse pickup service costs due to increased logistics expenses.
• Refunds will be issued as a store coupon code/wallet/Cash Transfer that can be used on thefabulous.store to order a new product as well.
• The store coupon code will be provided within 24 hours after the refund request is accepted.
• Please note that the color and design of the T-shirt may slightly vary from what is displayed on our website, social media pages, and ads.
• Returns and refunds are not possible for slight variations in the color or design of the delivered product.
• If it is determined that the defect is due to your actions or omissions, we will not be responsible for refunding the amounts paid.
• To avoid such issues, do not accept damaged packages at the time of delivery.
• We reserve the right to refuse any returns or exchanges if the merchandise does not qualify.
• Exchange/Return requests will only be processed once per order.
• In exceptional cases where a second exchange is processed, Rs 100 will be charged.
• You can cancel your order within 12 hours of placing it. After that, the order enters the processing phase, making it difficult to cancel. If the cancellation request is made after 12 hours, Rs 150 will be deducted from the refund if the order has not been shipped. If the order is shipped and then rejected upon delivery, Rs 100 will be deducted from the refund. These amounts cover shipping and processing charges. The refund will be processed via UPI, GPay, or bank transfer within 4-5 working days.
• Cash on Delivery charges are non-refundable. If the COD amount is not charged, Rs 99 will be deducted from the refund.
• We reserve the right to charge Rs 150/500gms for reverse pickup, which can be paid online or deducted from the refund.
• Free exchanges are available for size issues, but refunds are not.
• If the customer rejects the product at the time of delivery, Rs 150 will be deducted from the refund to cover shipping and return shipping costs.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Any product that has been used or washed once cannot be exchanged or refunded.

You need to email us at info@thefabulous.store or Whatsapp with proper images of the product showing the defect and original packaging. 

Exceptions / non-returnable Scenario's

If by any chance you have done any damage to the Product, worn it, any disorientation, or cut happened, or the tag is missing, then we won't be able to do the returns for the product. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Items purchased from The Fabulous Store are eligible for return/exchange, if returned within 7 days of delivery.

Exchange For Something Else?

In case of an exchange, you are also allowed to choose a different product. If the value of the replacement product exceeds that of the previously purchased product, you can pay just the difference else if it's less, the same can be refunded to you as gift card.